Reference

to303 Privacy Policy: Your Account Data Path

Our Privacy Policy shows what we collect when you open an account, verify your phone, browse Starlight Princess or use DANA and QRIS.

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to303 to303 Privacy Policy: Your Account Data Path
HELP WITH DATA

Get Clear Answers About Privacy Policy

A data question should not require you to search through the lobby. Open the support route from your account area and include the phone number tied to your account, the subject of…

Account request Ask for a copy, correction or deletion of account data through the support route linked to your account. We may confirm your phone verification before discussing private records.
Wallet receipt For DANA, OVO, GoPay or QRIS questions, include the payment reference and date rather than a wallet password. We can check the matching account record and explain its use.
Access concern If a browser session or phone verification behaves unexpectedly, contact support from the account path. Tell us your device type and time of access so we can investigate safely.
HANDLING DETAILS

Know How We Handle Your Privacy Policy

We keep the policy practical by linking each data category to an account action you recognise. Phone verification supports account access, payment references help resolve wallet status, and browser controls manage session…

Account data

We use your phone number and verification result to identify the correct account and protect account access. We do not need your wallet password to investigate a DANA or QRIS receipt.

Browser cookies

Cookies and similar browser storage can keep a session active, remember selected settings and help detect unusual access. You can manage browser permissions through your device settings.

Security checks

A new device, changed session or unusual sign-in pattern may prompt an account check. We use the details needed for that check and avoid requesting private wallet credentials.

Wallet records

Payment references from GoPay, OVO, bank transfer or virtual account activity help us match a receipt to your account. We use the reference for status handling, not as a wallet login.

Retention period

We keep account, support and payment records for the period needed for their stated purpose, account administration or a legal duty. When no longer needed, records are removed or handled securely.

Change requests

To request access, correction or deletion, use the account support path and describe the record involved. We may verify your phone before acting, then explain the outcome or any legal limit.

Privacy Policy Answers Before Account Access

These Privacy Policy answers address the searches we hear most often before an account is opened. They cover phone verification, local wallets, browser behaviour, deletion requests and the practical route for contacting us. If your situation is different, send the relevant account detail through support so we can respond to the right record.

The to303 Privacy Policy covers account details, phone verification, browser storage, support messages and payment references from DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity.

Phone verification helps us identify your account, reduce mistaken access and respond to data requests safely. We may use the verification result when you ask to view or change private records.

Yes. The Privacy Policy covers payment references and status details connected with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account activity used to match receipts.

You can ask for deletion through the account support route where local law permits. We first verify the request, check whether a legal or account duty requires retention, and explain any limit.

Cookies or browser storage may keep your session active, remember settings and help identify unusual access. You can review permissions in your phone or desktop browser before returning to your account.

We retain account, support and payment records for the period needed for their stated purpose, account administration or a legal requirement. The applicable period can differ by record type and local law.

Use the support route inside your account and describe the data question clearly. Include your phone number or payment reference only when needed; never send a wallet password or account secret.